Mitr Trust

Privacy Policy

Mitr Trust recognises the importance of maintaining your privacy. We value your privacyand appreciate your trust in us. This Policy describes how we treat user information wecollect on and other offline sources. This Privacy Policy applies tocurrent and former visitors to our website and to our online customers. By visiting and/orusing our website, you agree to this Privacy Policy. is a property of Mitr Trust, a community based organisation registeredas a trust under the INDIAN TRUST ACT 1860 in January 2005, having its registered office atL-3/21 .MOHAN GARDEN UTTAM NAGAR NEW DELHI – 110059, India

Log Files

Mitr Trust follows a standard procedure of using log files. These files log visitors when theyvisit websites. All hosting companies do this and a part of hosting services’ analytics. Theinformation collected by log files include internet protocol (IP) addresses, browser type,Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly thenumber of clicks. These are not linked to any information that is personally identifiable. Thepurpose of the information is for analysing trends, administering the site, tracking users’movement on the website, and gathering demographic information.

Cookies and Web

BeaconsLike any other website, Mitr Trust uses ‘cookies’. These cookies are used to storeinformation including visitors’ preferences, and the pages on the website that the visitoraccessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or otherinformation.

Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or WebBeacons that are used in their respective advertisements and links that appear on MitrTrust, which are sent directly to users’ browser. They automatically receive your IP addresswhen this occurs. These technologies are used to measure the effectiveness of theiradvertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Mitr Trust has no access to or control over these cookies that are used by third-party advertisers.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number,street, city, state, pin code, country and IP address.

Payment and billing information. We might collect your billing name, billing address andpayment method when you buy a product. We NEVER collect your credit card number orcredit card expiry date or other details pertaining to your credit card on our website. Creditcard information will be obtained and processed by our online payment partner Razorpay.

Information you post. We collect information you post in a public space on our website oron a third-party social media site belonging to

Demographic information. We may collect demographic information about you or any otherinformation provided by you during the use of our website. We might collect this as a partof a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of timespent on our website and pages accessed. We might also collect the type of mobile deviceyou are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you whenyou purchase a product. We also collect information if you post a comment on our websitesor ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics,Google Webmaster, browser cookies and web beacons for collecting information about yourusage of our website.

We get information about you from third parties. For example, if you use an integratedsocial media feature on our websites. The third-party social media site will give us certaininformation about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contactyou for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use yourinformation to confirm your donation or newsletter subscription.We use information to improve website. We might use your information to customize yourexperience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use yourinformation to make our website and products better. We may combine information we getfrom you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company,our customers, or our websites.

We use information for marketing purposes. We might send you information about specialpromotions or offers. We might also tell you about new developments. These might be ourown offers or products, or third-party offers or products we think you might find interesting.Or, for example, if you donate to us we’ll enrol you in our newsletter.

We use information to send you transactional communications. We might send you emailsor SMS about your account or a purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We may share information if we think we have to in order to comply with the law or toprotect ourselves. We will share information to respond to a court order or subpoena. Wemay also share it if a government agency or investigatory body requests. Or, we might alsoshare information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, ifpart of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell youbefore we do this.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotionalemails, please email It may take about ten days to processyour request. Even if you opt out of getting marketing messages, we will still be sending youtransactional messages through email and SMS about your purchases.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we donot control. This policy does not apply to the privacy practices of those websites. Read theprivacy policy of other websites carefully. We are not responsible for these third party sites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. Weencourage parents and guardians to observe, participate in, and/or monitor and guide theironline activity.

Mitr Trust does not knowingly collect any Personal Identifiable Information from childrenunder the age of 13. If you think that your child provided this kind of information on ourwebsite, we strongly encourage you to contact us immediately and we will do our bestefforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our websitewith regards to the information that they shared and/or collect in Mitr Trust. This policy isnot applicable to any information collected offline or via channels other than this website.Updates to this policyThis Privacy Policy was last updated on 20.07.2022. From time to time we may change ourprivacy practices. We will notify you of any material changes to this policy as required bylaw. We will also post an updated copy on our website. Please check our site periodically forupdates.


If you choose to visit the website, your visit and any dispute over privacy is subject to thisPolicy and the website’s terms of use. In addition to the foregoing, any disputes arisingunder this Policy shall be governed by the laws of India.ConsentBy using our website, you hereby consent to our Privacy Policy and agree to its Terms andConditions.

If you have any questions about this Policy or other privacy concerns, you can also email us at